A better way to connect and interact with customers online, of courses you need an instant messaging system or live chat app to send support tickets. There are so many wordpress plugin which offers great features to satisfaction of customer feedback.
Today, we’ve collected 20+ of best WordPress live chat plugins for sales, help desk and support. Some of them are free and some other are premium. you just need to select the one that suitable for your business purpose and your customer experience.
WordPress Live Chat Plugin
This plugin is works with native PHP 5 server and WordPress fine with clean code. It use Ajax technique instead of Web Sockets.
With this live chat plugin, more than one operators can reply the same user’s question. Your visitors can fill out contact form when all operators are offline.
It’s fully customizable and pretty straightforward and works even on Internet Explorer. you probably don’t need any server modifications for this plugin.
Zopim Live Chat
The Zopim WordPress live chat plugin app will lets you to interact with your customers questions in real time and ease them into a purchase.
With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
These plugin is a simple and highly customizable chat widget to complement your wordpress website. The Dashboard is User friendly which lets you to monitor visitor activity and manage chats. It’s also available in over 40 languages with 24 hour live chat support from our trained experts on any weekday (visit Zopim.com).
ClientEngage Visitor Chat
The ClientEngage Visitor Chat is a fully-featured real-time chat for your WordPress websites. A clear and simple web-based administration allows you to conveniently chat with your visitors.
It’s Extra-Goodie for Windows Users, Visitor Chat comes with a Windows-based client out-of-the-box. Without having to visit the Visitor Chat admin-interface you will be notified from your Windows tray and can start chatting straight away.
More Info / Download | Demo
nChat – WordPress Live Chat Plugin
nChat is Live Chat Plugin for WordPress that provide Unlimited operators and
Easily add / remove wordPress users as operators. The design is Responsive, Clean and minimalist user interface with numerous chat widget themes to choose from . It’s also fully customizable so you can custom styling over the chat widget.
Banckle Chat provides you a feature rich, reliable, economical and highly customizable live chat platform, for effective communication with visitors. with these plugin, you can access to all the required administrative features to have productive, innovative and informed live customer support service.
Banckle Chat Plugin gives you full control over its customization. You can customize the deployment details and notification messages. You may also access Banckle Chat app from right within your WordPress admin. Various options are available for the placement of the Banckle Chat button on your website. You may choose to place it at any corner of the webpage. You may also choose to make it act like a widget that you can place on any widget area supported by your website’s WordPress theme. Its never been more easier to configure.
WP Flat Visual Chat
WP Flat Visual Chat have a tons of features such as Real time AJAX chat, Import / Export data tool, Customers IP detection, Multilingual support, See the country and city of customers and etc.
With this plugin you can assign the operator capability to any another role, view online users and initiate chats, View the page where your customer is.
The design is Beautiful, flat with responsive design, so your customers can adapt the view of your website in different device
It’s also provide you two option platform, wordpress or standalone version, you can find the Standalone version of this plugin here.
ClickDesk Live Support – Live Chat – Help Desk Plugin
ClickDesk is an awesome combo of live chat, help desk, voice and video chat and social toolbar for your wordpress website.
This plugin allows web visitors to do voice and video chat from your website directly without installing any additional hardware or software. It’s also lets you embed ‘Live Chat’ button, online and offline forms on your website to let your website visitors click to chat with you directly.
ClickDesk integration live chat and voice chat directly into your IM, you can conveniently take chats and answer voice calls from online panel or on your IM on computer or mobile phone.
With integrated help desk and Social toolbar features, you can manage your emails and offline chats and answer your customer queries and allow your visitors to read your Twitter feed and become your follower directly from ClickDesk chat widget. Facebook tab shows all your fans and your visitors can like your fan page directly.
WP Live Chat Support
WP Live Chat Support is Fully functional Live Chat plugin. These plugin provide Free and Pro Version Features. It’s perfect for small businesses which can increase your conversion rates by communicating directly with your visitors .
There’s no third party connections required and no need to pay for live chat monthly subscriptions in order to better understand your visitors.
WP Online Chat
The WP Online Chat plugin is a full jQuery AJAX chat client for your WordPress site. You will be able to chat with other users and also visitors if enabled. It’s a great way to keep in touch with your sites visitors.
Twitch TV Shortcodes & Embed Tools
Twitch TV Shortcodes allows you to create your own video game stream sites by leveraging the Twitch API using a proven Twitch API PHP script and integrate into your WordPress blog. This plugin includes short codes for online status, full stream sites, stream listings based on games, full profile & chat embed, featured streams, and much more.
Formilla Live Chat
Formilla Live Chat Software is a real-time visitor monitoring for your WordPress site. It’s a clean and easy-to-use interface. It’s also offers FREE live chat and Premium services for your WordPress site. Allow your visitors to chat with you live if they have any questions or need support.
This plugin allows your registered users to chat with each other. Online users are detected and shown in different color, making people know who is online. This plugin do not required any third party plugins or configurations, hence can be run on any common php & mysql server.
Rhino Live Support – Live Chat
The plugin offers Unlimited operators and departments, invite website visitors, transfer customers, IP-Location, advanced statistics,Customer feedback form, star rating and extended statistic and much more. It’s also provide premium customer service by chatting live with your customers and give direct assistance where it’s needed.
Pure Chat – Free Live Chat Plugin
Pure Chat is a free leading live chat software that allows businesses to engage their customers in real time, from anywhere.
WordPress Chat X
Chat X is a powerful chat plugin that adds chat features to your WordPress website. You can easily chat with your customers for sales and support.
Simple Simon Live Chat
Flyzoo Chat has been designed for communities, dating websites, online traders, gamers, radio stations, stores and any other kind of website looking to boost engagement. The perfect chat for your BuddyPress, bbPress and WooCommerce website.
WordPress, BuddyPress Users Chat Plugin
bpchat is a buddypress, WordPress user based chat plugin. this plugin suitable for user based wordpress blog, forum, community, directory, ecommerce or buddypress social network site then all the logged in users automatically can chat each other instantly. This plugin is also intended to make a easy way to chat like facebook for dating, matrimony, community social network site based on wordpress and buddypress framework.
Ajax Private Messages
The first 100% Ajax Powered private message and chat plugin for the WordPress. It can work from the WordPress panel or on your theme. Plain, modern and fast.
Casengo Live Chat Support
Casengo Live Chat Support allows you to add live chat to your website quickly and easily. With Casengo Live Chat Support, you can handle questions via live chat, email, Twitter, or Facebook directly from your website. Casengo Live Chat Support helps you to respond faster to questions than ever, and to improve their satisfaction with a delicious combination of live chat and email.