Brimir is a free and open source ticket manager that is built using Ruby on Rails and Zurb Foundation front-end framework.
It is a simple helpdesk system that can be used to handle support requests via incoming email. Brimir allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets. tickets can have different statuses and also priorities to categorize them easier. Continue reading “Brimir – Open Source App for Managing Ticket”